岗位职责Responsibility：
1，通过电话等方式跟踪客户并保持良好关系Follow up leads over the phone and keep close relationship with clients;
2，通过包括销售电话等方式建立潜在客户渠道Prospect for leads to build a pipeline, including heavy cold calling；
3，分析客户每一潜在客户并获取必要信息Qualify each lead and capture necessary information;
4，管理客户以维持现有关系并争取在业务份额上的增长Manage accounts to retain existing relationships and grow share of business；
5，维护和保持更新CRM系统的记录Maintain and keep up to date all CRM records;
6，处理监控客户的诉求及任何其他问题Deal with and monitor customer queries and any other customer issues;
7，通过与客户保持沟通确保业务的增长和保留Communicate with customers promoting business retention;
8，时刻关注当前和最新行业发展和趋势Keep eyes on industry development trends.

岗位要求Requirements:
1，物流行业客服或销售岗位1年以上工作经验one year experiences in logistic field, Client Relations or Inside sales position;
2，报价及市场背景更佳Pricing background and market knowledge will be a big plus;
3，热情大方，对销售电话不抗拒并愿意时刻跟踪Enthusiasm and generosity, eager to make cold calls and follow up closely;
4，强烈的责任感和时间观念，能按时完成工作Strong sense of responsibility and a firm concept of time, be able to work to deadlines;
5，具有良好的团队合作精神和良好的沟通能力Have a good sense of teamwork and good communication;
6，英语口头和书面沟通能力更佳Good verbal and written English communication skills will be a big plus;
7，熟练使用office软件Good skill on Office Software.