We’re a global provider of supply chain compliance services that helps brands, retailers and importers manage and optimize their global supply network. QIMA’s Operations team is a place where you can grow your technical and management skills while bringing added-value to global trade.
[Your Responsibilities]
As a Client Service Coordinator, you will:
- Communicate with Account Managers and suppliers/factories on daily inspection issues;
- Contact clients when required, to answer queries related to audits, inspections, and lab testing;
- Process and handle orders (including quotation, entry into system, queries, and follow up);
- Assist clients with the use of AsiaInpection's online platform for booking orders;
- Follow up on past due invoices with the objective of recovering payments as soon as possible while maintaining a good relationship with clients;
- Enter contacts into our CRM database.
[The Skills We're Looking For]
- University graduate with a major in Business/Engineering;
- Minimum 1 year of related work experience;
- Knowledge of the EU market or experience with clients from that region is a bonus;
- Good communication skills and good command of English;
- Hard-working personality with a positive attitude;
- High efficiency and organization skills;
- Flexibility and willingness to learn;
- Good ability e to work under pressure.