Key Responsibilities:

Responsible for sales revenue, generate, develop and maintain high-end customers with highest standards of service while achieving/exceeding company targets. Provide expert one-on-one service and fashion related advice. Responsible for CRM and able to ensure customer service quality by formulating associated improvement measures. Experienced in running a fast paced retail operation.

负责店铺的销售收入，以高标准创造、发展和维护高端客户，以实现/超过公司目标。提供专业的一对一服务及时尚相关建议。负责客户服务，并能够通过制定相关的改进措施来确保客户服务质量。有经营快节奏零售业务的经验。

Requirements:

?Min. 6 years working experience in retailing industry ideally in high end fashion with min. 4 years in store management role.
?Energetic with outgoing personality. Team player, motivated and persistent in achieving success. Possess good leadership and management skills.
?Excellent command of both written and spoken English.
?Excellent Customer Service and sales skills. Customer-oriented with proven ability to resolve all customer complaints/enquires satisfactorily.
?Tailoring knowledge is advantageous.
?Proficiency in PC operation esp. in World, Excel, etc.
?Strong presentation & interpersonal skills with an ability to communicate across different disciplines and levels of management.
?Ability to conduct relevant analysis and prepare appropriate reports as requested by Management.


?拥有商业研究或相关学科的学位
?至少6年及以上零售业工作经验，高端时尚为佳。至少4年的商店管理经验。
?精力充沛，性格外向。具有团队合作精神，积极进取。具备良好的领导和管理能力。
?出色的英语书面和口语能力。
?出色的客户服务和销售技能。以客户为导向，具有令人满意地解决所有客户投诉/询问的能力。
?有一定的量身定制知识
?精通电脑操作，尤其是World、Excel等。
?强大的演讲和人际交往能力，能够跨不同学科和管理层进行沟通。
?能够根据管理层的要求编制分析报告。