1. Responsible for BU Asia IT Service Desk. Base on ITIL to responsible on Incident management, problem management, configuration management, change management and release management.
2. Support BU Asia all entities SAP system related problem/change (SD,MM,WM,PP,QM,PS, module).
3. Manages the installation, maintenance, and monitoring of the organization’s local IT infrastructure and IT services.
4. Manages voice, data, and video communication systems throughout the organization, including the installation and maintenance. Planning and design of information systems by following group standards from Headquarter IT.
5. Coordinate the activities with relevant team (business team, hard ware vendor, network vendor, regional IT team and corporate IT team) effectively;
6. Ensure IT project implementation and IT Infra maintenance compliant with IT policies/IT standard processes;
7. Establish IT standards and procedures of the Ebersp？cher group for information systems and performance monitoring documents.
8. Coordinate between Headquarter IT and local organization the planning, development, and installation of SAP system by evaluating current and future business requirements.
9. Responsible for new plant or joint venture company ERP system roll out (SAP ECC6.0/SAP BO/Kingdee, etc)
10 .Perform any additional responsibilities as requested or assigned.
11. Manage and track all BU Asia entity yearly IT CAPEX and OPEX budgets
12. Conduct regular IT security internal audit and organize IT security training
Requirement Profile
1. Professional Background / Basic Qualification / Work Experience:
Bachelor degree in Information Systems, Computer Science or comparable formal technical training and certification
2. More than 8 years working experience in IT
3. Main tasks: Microsoft Server and Office Applications support as well as Network Infrastructure support
4. Experience in manufacturing area, particular in automotive industry is preferred
5. Good English in both oral and written
6. Over 3 years’ experience in SAP modules (PP/SD/MM/WM)
7. ITIL certificate is required
8. PMP / CCNA / MCSE certificates are plus