- Machine installation, relocation and commissioning in Asia region; - Trouble shooting, test and analyze complex issues related to Jenoptik products; - Make recommendations regarding upgrades, service or repair and perform preventive maintenance on equipment; - Assist with clients over the phone or other tool in the office and in person off-site; - Customer training, application support and optimization; - Operation of application center machines; - Other tasks assigned by the Line Manager. Requirements 1. Bachelor degree and above, major in Engineering. 2. Knowledge of Siemens PLC and programming of main strain industrial Roberts(eg. ABB / Staubli); 3. At least 3 years working experience in field service in equipment industry; 4. Experience with laser material processing is a strong advantage. 5. Customer oriented, analytical mind and problem solving ability; 6. Team player, can work under pressure; 7. Ability to work productively with minimal supervision. 8. Fluent English skill, both oral and writing