职位详情

登录

Senior IT Engineer
1-1.4万
人 · 本科 · 5年及以上工作经验 · 性别不限2024/10/16发布
五险一金带薪年假

漕河泾

公司信息
上海益海信息技术有限公司

外资(非欧美)/50-150人

该公司所有职位
职位描述
Responsibilities:
? Maintain a high level of technical knowledge and expertise, keep up with the latest trends and developments in IT troubleshoot of hardware and software issues.
? Ensure that end users’ issues and requests are resolved efficiently and effectively, ensure that end users’ satisfaction is maintained at a high level.
? Provide technical assistance and troubleshooting for complex or escalated issues.
? Follow standard procedures for proper escalation of unresolved issues to the correspondent teams and follow up until resolution.
? Maintain a high level of professionalism and end user service at all times.
? Develop project plans, timelines, and budgets for projects being built. Coordinate with stakeholders to ensure alignment with organizational goals and objectives to ensure the timely delivery of projects.
? Liaises with vendors and service providers to give routine project updates of status, milestones, achievements, risks and estimated time of completion.

Qualifications:
? Batchelor or above degree of majors in computer science or information technology.
? Experience in troubleshooting various IT equipment, systems and applications, such as PC, Windows, Microsoft Office bundle.
? Minimum 2 years of experience targeting 300+ end users.
? Excellent end user service and interpersonal skills, with the ability to work well in a team or independently. Willingness to learn new technologies and update skills.
? Ability to redact document and report on technical issues and solutions.
? Proficient in spoken and written English.
? Preferable with:
Experience in Office 365 and Power Automate.
PMP certificate.
Experience in VIP support.

相关职位
IT技术支持8千-1.5万
餐饮补贴通讯补贴年终奖金
IT技术支持1.1-1.2万
IT工程师1-1.5万·13薪
IT技术支持7.5千-1.5万
有薪假期
IT工程师8千-1.5万
查看所有职位
51米多多提醒你:在招聘、录用期间要求你支付费用的行为都必须提高警惕。 以招聘为名的培训、招生,许诺推荐其他工作机会,甚至提供培训贷款,或者支付体检 、服装、押金和培训等费用后才能录用工作的,都属于违法行为,应当提高警惕。一经发现,请立即举报,并向当地公安机关报案。

举报

招聘信息 > 上海招聘 > 招聘 > 上海招聘

收藏

热门职位热门城市周边城市