Advising OEM customers in regard to all technical inquiries relating to the MR product range. Analyzing and coordinating technical requirements for scheduled customer projects. Cooperation with ASM in regard to the commercial clarification of offers and orders. Compiling, analyzing and sending offers and order confirmations for products, components, parts and services for designated OEM customers. Provide designated OEM customers / operators with technical support and after-sales servicing. Processing of complaints and disruptions including problem assessment, implementation of appropriate actions, follow-up and correspondence, where necessary with technical support through specialist departments. Assist with and implementing complex technological projects depending on skills and qualifications. Make presentations regarding maintenance strategies / technical issues to customers and at conferences.
Requirements: Bachelor degree in Electrical Engineering, Automation or related. Experience in power technology and owning basic knowledge of the machine construction industry and transformer. Good command of English (written & spoken); Computer skills, e.g. SAP, Excel, PPT. High Team work inspirits, positively and actively; Self motivated & ability to work independently. Ability to evaluate, prioritize and organize customer inquiries; Willingness to travel; Good communication skill; Business-oriented focus;