I.THE COMPANY: Triton International Limited (“Triton”) (NYSE: TRTN) is the world’s largest lessor of intermodal freight containers and chassis, with over $10 billion in assets generating over $1 billion in annual revenue. Triton leases its fleet of containers to virtually all of the world’s largest shipping lines under a variety of short-term and long-term leasing structures designed to help the shipping lines finance their growth, improve their operating efficiency and better balance their global trade flows. Triton operates its business through 23 offices in 16 countries, and services its customers through a network of over 400 third-party operated depot facilities spread across approximately 45 countries.
II.FUNCTIONAL SUMMARY: This position is responsible for coordinating and performing operational and logistical tasks with regards to Triton Container leasing business. The position will communicate directly with dedicated customers, depots, factories, vendors, working closely with our marketing and technical teams. Good communication skills and the ability to respond/act promptly to any inquiries regarding operational matters, availability, repairs and trucking are a must.
III.JOB RESPONSIBILITIES: 80Depot & factory inventory management 80Redelivery allocation and issue/manage offhire reference to customers. 80Release allocation and issue/manage booking release reference to customers. 80Coordinate with the depots to ensure smooth Gate In & Out of used containers. 80Coordinate with factories delivery of new build containers. 80Repo and trucking coordination with vendors 80Handle customer inquiries/calls/emails in daily basis. 80Solve customer complaints in timely manner. 80Liaise with Marketing Account Mgr to speed up booking pick-up. 80Work with Global Operations and Technical Team in necessary. 80Prepare operational reports on daily, weekly, monthly basis. 80Check payments and coordinate with AR on cash application. 80Process vendor invoices and pass to AP for payment. 80Other responsibilities and projects which may arise.
IV. REQUIREMENTS: 1) Knowledge Required: - 80Bachelors or Associates degree in Marketing or Business Administration preferred. 80Knowledge of accounting and credit/collections process preferred. 800-3 years of experience as a customer service experience or collections assistant, preferably in the container leasing, shipping, or logistics industries. 80Proficient in Microsoft office and specifically basic Excel skills required.
2) Skills and Abilities Required: 80Strong attention to detail, self-motivated, high-energy level and positive attitude 80Ability to manage and prioritize multiple tasks to completion. 80Able to communicate in English in both verbal and written. 80Ability to build and maintain good customer and vendor relations. 80Willing to work overtime. KEY COMPETENCIES: 80Highly organized 80Ability to multi-task, prioritize and manage time effectively. 80Ability to build and maintain good customer and vendor relations. 80Energy, enthusiasm, and positive attitude. 80Ability to work under pressure and with time constraints. 80Client focused team player 80Flexibility and eagerness to work hard in a fast-paced environment and meet tight deadlines. 80Very detail oriented. 80Ability to take initiatives.
Equal Opportunity Employer M/F/IWD/PV VEVRAA Federal Contractor All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, ***, sexual orientation, national origin, age, disability, marital or veteran status or any other legally protected status.
