岗位职责：
1，日常维护海外代理关系，掌握海外代理的出货需求及服务要求；
2，服务过程中能够主动积极与代理保持良好的沟通，准确了解代理的价格需求和服务要求，并据此提升代理货量；
3，跟进货物的进程，遇到特殊事件主动反馈、积极应对、有效解决；
4，解决货物出运过程中遇到的问题，确保货物顺利出运和海外代理体验感；
5，积极主动推广公司优势运价，及时回复代理询价，促成出运；
6，部门领导交代的其他工作。

任职要求：
1，大专以上学历，英语听、说、读、写流利；CET4级以上优先；
2，优秀的沟通协调能力、分析能力和解决问题能力，结果导向思维；
3，对货代行业有热情，积极乐观，能够正确面对工作中的压力；
4，为人诚实，刻苦上进，有强烈的自我奋斗精神和不轻言放弃的信念，有责任心，具备服务意识和团队精神，善于沟通，有独立思考及处理实务的能力；
5，熟悉货运代理业务、操作流程以及国际海运相关专业知识；熟悉南美线、欧线者优先。

JOB DUTIES:
1、 Excellent and thorough knowledge of Sea Export/Maintain relationship with oversea agency/Handle customer inquiries.
2、 Actively maintain good communication with the agent/Accurately understand the agent's requirements, and increase the cargo quantity.
3、 Take responsibility of follow up the cargos /Actively respond to trouble case and solve them effectively.
4、 Solve the problems encountered during the shipment of cargos, ensure smooth shipment of cargos.
5、 Actively promote the advantages of the company's freight rate, timely reply to agent inquiries, and promote shipment.
6、 Completing other related work assigned by the Manager.

JOB REQUIREMENTS:
1、Collage's degree or above (logistics /Business English/international trade ) Good English communication skills, Fluent in oral and written English, CET 4 or above will be a priority employment
2、More than three years working experience in customer service position or similar position is preferred. Being familiar with the strong quotation skills/ Strong bargaining ability will be priority employment
3、Being familiar with west coast of South America and national port export operation experience will be a priority employment
4、Strong communication skills/ Strong public relation ability /Being able to work under high pressure with carefulness and responsibility
5、Easy going team worker/Cross-function team player Strong communication skills