Key Responsibilities:
Listen attentively to stakeholders, understand their requirements, and analyze business needs to design effective Salesforce solutions.
Communicate professionally with senior managers, utilizing appropriate levels of detail, terminology, and style to convey complex ideas and strategies.
Manage Salesforce implementation projects, demonstrating creativity and vision while collaborating effectively with cross-functional teams.
Adapt quickly to evolving business landscapes, identifying and resolving challenges to ensure project success.
Demonstrate strong planning and organizing skills, with an ability to see the big picture while managing project details.
Utilize bilingual proficiency in Chinese and English (oral and written), with fluency in French considered a plus, to facilitate communication in multicultural environments.
Utilize expertise in e-commerce, CRM, WeChat mini-programs, and other digital IT systems to enhance Salesforce functionality and integration.
Leverage experience in e-commerce and retail industries to provide valuable insights and recommendations.
Collaborate effectively with international teams, drawing upon past project experiences to foster cooperation and achieve project objectives.
Exhibit excellent organizational and time management skills to prioritize tasks and meet project deadlines.
Possess a college education or above, with relevant certifications in Salesforce administration or project management preferred.
Qualifications:
Minimum of 5 years of relevant experience in Salesforce project management or related roles.
Strong understanding of Salesforce platform capabilities and best practices.
Proven track record of successfully managing Salesforce implementation projects.
Experience in e-commerce, CRM, and digital IT systems.
Bilingual proficiency in Chinese and English (oral and written); French language skills are advantageous.
Excellent communication, interpersonal, and presentation skills.
Ability to thrive in a collaborative team environment while also capable of working independently.
Strong problem-solving abilities and adaptability to changing business requirements.
College degree or higher education in a relevant field.