1. 设计沟通计划与执行：a）在规划、开发和实施一系列沟通活动中发挥主要作用，以配合公司的整体通信战略，支持业务增长，包括但不限于i.定期员工大会，大中华区ii。总部的家庭日。“加速中国”活动在吸引800+雇员iv。跨站点年会，1000+参与者等；
2。部门品牌建设：a）战略性地提高员工满意度和品牌声誉/认知度，通过不同类型的活动，包括现场沟通（电子邮件和微信），美食委员会，路演，画廊步行等；活动管理与执行：a）组织/支持公司通信项目的实施，如Day1监督300多家分公司的全球直播，覆盖3万多名员工；b）负责上海场地改造和体验室装修项目；
4. 利益相关者管理:a）在内部，与CLT和BU合作伙伴一起制定计划，向员工传达公司的战略和举措，如CEO当地庆祝活动；b）在外部，通过与非营利组织在不同的活动中进行合作来促进公司品牌的推广，例如："缤纷行走""向美而行"c）注重可持续发展，在节能签约仪式上与GA团队紧密合作；D）积极配合公关团队维护媒体关系，维护公司正面形象；供应商管理:通过定期审查活动（KPI，报告，周会，每日检查，随机抽查等），主动识别服务差距和机会，以提高工作效率和绩效6。领导一个5人的团队，通过加强承包商的日常操作，简化标准操作流程，监督/及时跟踪计划工作和改进措施的执行过程/结果，获得最终用户的反馈。

? Support client events by recommending, selecting venues, coordinating e-mailings/mailings, event collateral, logistics and working closely with businesses to ensure event goals and objectives are achieved;
? Measure success of event through attendee surveys, etc.,
? Liaise with external suppliers, including writers, design firms, printers, mailing houses and production companies, whenever is needed;
? Support projects that involve creative service, including event materials and other marketing materials;
? Maintain projects files, including budgets, production schedules, copies and completed samples etc.,
? Responsible for managing all user calls and requests on the client project;
? Manage and document all users feedback;
? Provide training to the front desk team;
? Ensure the Helpdesk service level achieve agreed delivery standards;
? Provide monthly Helpdesk Service report with analysis and improvement plan to the SOM for service enhancement.
? High level of communications within the organization and with the client.
岗位要求：
? A college degree or professional qualification in business administration, communications, hospitality or facility management;
? 2-4 years of practical experience in property or facility management;
? Ability to think laterally and deliver innovative solutions;
? Strong leadership, people and communication skills;
? Excellent command of spoken and written English and Chinese languages;
? Excellent organizational skills and attention to detail;
? Excellent proof-reading and multi-tasking skills;
? Commitment to excellence;
? Highly-skilled in Microsoft Office applications
? Event Management & graphic knowledge required.