Position: Commercial Operation Supervisor/Manager Location: Shanghai Department: Commercial Excellence Job Description: We are looking for a Commercial Operation Leader, this is a role in our Commercial Excellence team, to newly set up Commercial excellence team by deeply data analysis and business inside to find business opportunities. Do you have a passion for driving business outcomes? Then we would love to hear from you. What you’ll do: Build up commercial excellence direction and execution to deliver continuous improvements in terms of process, funnels, customer experience and sales team support Develop sales report/tools to clear deliver data analysis result. Including IT tools build up like Power BI Sales tools and platforms management, including reporting tools that facilitate regional and divisional data funnel and forecast reconciliation. Sales Intelligence: Develop critical measurement categories, specific metrics and outputs aligned to divisions business requirements (forecast management in alignment with Finance and Business Leaders, sales performance measurement, Funnel data, sales analysis/reporting/dashboards, KPI’s) Sales Force Effectiveness: Sales productivity analysis to ensure sales reps are allocating time in an optimal way to drive the highest yield. Deeply data analysis and set up data analysis format/Kanban to find business opportunities To champion the business intelligence by generating the insights from multiple sources of data/information to drive the efficient and effective commercial operations. Provide strategic input to IT, commercial, and marketing counterparts on systems integration needs Support the business and ensure the compliance with operational sales process excellence initiatives. Who you are： Bachelors or above degree. 5+ years experience in CRM, Commercial excellence, SFE, Data analysis or other relative experience. Advanced analytical & data skills. Excel expert. Business intelligence or financial planning and analysis is a plus. Good verbal and written communication skills. Strong interpersonal skills, flexibility in communication style Continuous innovation, process improvement, and adaptability skills You are a natural and self-motivated troubleshooter with creative problem-solving mindset. Strong presentation skills. Proficient in Excel, power point, SFDC and business intelligence applications. High potential and willing to learn more.
