Critical Competencies: 85 Knowledge on robotic systems or similar (Software, Electric/Electronic, Mechanic) 85 Excellent client-facing and internal communication skills, especially under emotional pressure 85 Excellent written and verbal communication skills 85 IT literate 85 Network knowledge (Wifi, Ethernet) 85 Hands on mentality 85 Ability to troubleshoot, repair and service technical equipment. 85 Well-organized, structured work mentality 85 Create and use checklists. 85 Proper documentation 85 Proper reporting 85 Leading the support groups and technical center. 85 Operate the technical customer service in China 85 Organize repair works with the technical center. Education and/or Experience: 85 Bachelor’s degree in engineering or graduate from an engineering-focused college (secondary school) 85 Professional experience in the testing field is recommendable. 85 Mechanic, electric, and electronic knowledge and practical experience recommendable 85 Very good software knowledge (MS-Office, …) 85 Very good English knowledge