MAIN JOB OBJECTIVE
Describe the fundamental objective of the job.
Drive the Results of a Store in respect to the Brand values and DNA. Develop Brand Loyalty towards existing customers through a qualitative Customer experience.
Lead a Team to ensure the Business needs are met.
Spend 80% of their time on the floor.
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
Functions, duties, and responsibilities necessary to accomplish main job objective
Drive the business and maximize sales results
Daily monitoring of KPIs and sales results
Set daily goals during the morning brief
Set actions plan to achieve monthly/annual target while reinforcing sales techniques toward the team
Propose challenges to the team to motivate them to reach their targets
Communicate to the Head Office team qualitative and proactive feedback on products & visual merchandising
Leverage the P&L elements under responsibility to optimize productivity : temp employees, alteration, …
Represents the Brand and develop market intelligence
Visual Merchandising: constantly maintain the visuals guidelines and standards of presentation
Lead by example in terms of presentation and grooming. Make sure the team is constantly representing the Brand (uniform policy, grooming guidelines, …)
Embody the Selling Ceremony
Attend the major events of the city, act as a Brand Ambassador. Develop a network in their market
Develop curiosity and knowledge of competition in the city, new retail stores, up coming projects
Develop curiosity on major artistic events worldwide (Biennale, major exhibitions,…)
Understand the economics in their country/city/foreign countries…to anticipate potential impact on their business
Operate the Store at Excellence Level
Perfectly knows and applies Store Operation Manual