职责范围Responsibilities :
To support BSSCN management team to retrieve data from system and other sources (both internal & external) for business analysis, the main content is as follows:
1) Proficiency in all CRM functions and customized CRM reports. Familiar with CRM functions, familiar with CRM reports, Dashboard and other functions, support sales colleagues to deal with CRM related issues. As a CRM Key User, optimize the CRM functions.
2) Summarize and analyse business sales data, such as sales revenue and customer coverage growth, profit margins, order volume, price increases and forecasts, generate sales and CRM data reports to propose solutions for pain points.
3) Follow-up on campaigns and evaluation of marketing campaigns through CRM.
4) Data mining for CRM system and BW Data export
5) Responsible for data visualization - PPT, EXCEL& Tableau Dashboard generation and optimization
6) Establish data framework corresponding to global strategy, visualize business operation matrices, monitor and track result, provide data support for decision-makers to support strategic decision
7) Collect industry and competitor information and provide analysis report
8) Conduct Macro economy analysis (key index) and generate the monthly or quarterly report