61 Responsible of order entry and rescheduling into SAP and pro-actively monitoring the order fulfillment process.
61 Order Management, from entering, backlog to delivery. PO Audit support. Customer profiles maintenance, from new account creation to closure.
61 Manage opportunity tracking database / CRM system.
61 Coordinate documentation requests internally and externally.
61 AR coordination from invoice matching to payment close.
61 Consistently working on maintaining good understanding, communication and relationship with global Logistic team.
61 Building sustainable relationships and trust with customer accounts and commercial teams through open and interactive communication.
61 Ensuring success and customer satisfaction by close monitoring of customer KPI's and score card.
61 Facilitating regular service reviews with your customer accounts.
61 Handling customer complaints and credit notes in a timely and professional manner.
61 Contributing to team effort by accomplishing related results as part of your backup role.