Job Description
Account Management (Core – 10%)
61 Ensure the Standard Operating Procedures for client’s critical environment are compiled of all sites
61 Ensure implementation of engineering guidelines across all Client sites in China as per client’s standards
61 Provide technical advice and guidance for service delivery teams in China
Operations Engineering Management (Core – 40%)
61 Oversee Planned Preventive Maintenance is undertaken in accordance with the schedule
61 Review the maintenance/service practices of MEP Contractors to deliver quality work and proper reporting
61 Ensure Safety work practices are followed by the Contractors/Vendors to reduce any interruption to operations
61 Manage a program of on energy conservation and maintenance management procedures
61 Oversee the Annual Power down for respective sites and the reports of the same
61 Provide training to on-site teams on safety, maintenance practices and CEM procedures and implementation
61 Manage critical equipment maintenance and upkeep
61 Work with JLL EOS team to conduct audit to ensure that the procedures are being followed and updated as required.
61 Work with JLL EOS team to conduct EHS audit to ensure the exposure to risk is minimized
61 Liaise with respective technical Manager in addressing local issue relating to CEM.
61 Coordinate Trainings on equipment from OEMs and site operations
61 Assist in implementation of new Operations technology in China
61 Leading for SOP/EOP/Site field manual development, update, and reviewing on regular basis
61 Provide 24/7 on-call technical support for all incidents in China
61 Ensure EOS notifications and recommendations are communicated to and implemented to all sites in China
61 Ensure client directives and practices are communicated to and implemented in all sites in China
61 Participate in technical audits and assist in implementation of any recommendations
61 Technician and handyman recruitment
61 Contract pipeline update and Contract Strategy/COF preparation
Health and Safety (Core – 15%)
61 Ensure compliance with statutory regulations on fire, health and safety standards
61 Ensure all safety procedures, including Emergency Procedures are maintained at all times.
61 Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment
61 Ensuring First Aid and AED training to all staff and ensure minimum trained officers are there in office
61 Ensure that Fire Marshal trainings are done at every site on quarterly basis.
61 Ensure fire drills are done at every site of annually
61 Ensure regular functionality test and servicing of fire alarm system, fire hydrant system and PA system at all sites
61 Conduct Training on incident management and carry out incident drill
Others (Core – 5%)
61 Develop and implement innovative programs and processes that reduce utility costs, increase productivity and savings
61 Prepare / provide input to the monthly report submitted to client.
Reports & Meetings (Core – 15%)
61 Consolidating & Review all Technical reports for review and submission
61 Attend Regular Meeting as bellows:
61 Weekly Meetings (28 meetings per month)
61 SH / BJ/ZH FM Meeting
61 SHCS Team Weekly Meeting
61 SH Weekend Task Review
61 SH Weekend Task Preview
61 Weekly JLL Internal Procurement Meeting
61 Weekly COF Review Meeting
61 Bi-Weekly Meeting (4 meetings per month)
61 China Technical Issue Meeting
61 Monthly Meeting (7 meetings per month)
61 SH PPM Schedule Review
61 SH Vendor Performance Meeting
61 JLL monthly report / KPI review meeting
61 Regional Savings meeting
61 Monthly Data Cabling Meeting
61 Monthly SWFC/SKP BMO Meeting
61 Quarterly Meeting
61 BJ / ZH Vendor performance Meeting
61 Adhoc Meeting
61 SH / BJ / ZH Power Down meeting
61 SH / BJ / ZH any meetings with IT/Data cabling/ BMO / vendor related to Critical Equipment Management
Human Resource Management (Core – 15%)
61 Provide direct management of Beijing and Shanghai Facilities Engineer
61 Oversee the operation, staffing, performance and development of the China Operations Engineering teams
Experience, Education & Qualifications
61 Bachelor Degree in at least one engineering discipline of building services
61 Minimum five years’ experience in design, construction and commissioning of building services or facilities management.
Competency Profile
61 Ability to solve a problem quickly and effectively
61 Excellent planning and organisational skills to prioritise work and meet tight deadlines.
61 Ability to remain calm and to be able to direct team during major incident
61 Sound computer skills in all Office packages
61 Familiarity with a computerised maintenance planning tool an advantage
61 Good communication skills – written and spoken English
61 Reliable and willing to accept additional tasks
61 Attention to detail in instructions and reporting
61 Previous exposure to Data Centers, Investment Banking or premium client service would be an advantage