1. 2-3years experience on Eurasia rail operation
2. Well understand the rail doc and operation flow
3. Familiar with major train operator’s SOP
4. Capability of well communication among booking window, customer, as well as oversea agent
5. Job ownership with always can-do attitude
6. Capability of relying mail as well as call to all the parties with clock round
7. Capability of written and oral English
8. Capability of handling urgency