We are searching for an Account Manager: - with a track record in sales and account management - with knowledge about the network of DB Schenker and our products - who is able to solve complex tasks around the existing and future business of the customers - who is strategically thinking and able to create a growth story with the well-known brands in his/her portfolio
Tasks and Expectations: - In charge of managing and developing the relationships and the business with assigned accounts in the Region - Responsible for revenue and volume growth of the accounts across all products of DB Schenker, based on very professional interaction with the senior management on customer side - Understand the opportunities with the accounts and prepare annual planning for the budget - Manage the Accounts Receivables of the customers - Ensure that operational challenges are solved, so that DB Schenker is perceived as reliable global player both in regard to physical flow of goods and flow of information - Ensure that operational setups like control towers, EDI connections and data reports are designed in the most efficient way - Run MBRs and QBRs with the customers by aligning the internal stakeholders properly - Support the implementation of new business in Air, Ocean, Land and Contract Logistics - Cooperate intensely with Corporate Account Managers to ensure strong and permanent alignment on business opportunities, operational processes, and communication towards the customers
Knowledge and Skills Required: - Experience with the Chinese culture preferred - Strong strategic vision is required to establish account strategy and direction, including developing a target picture for future business with the account, developing strategies and actions required to achieve the targets - Exceptional relationship management & communication skills to enable planning & budgeting, organizing & staffing, controlling & problem-solving Proactive behavior towards the customers and internal stakeholders - Project management experience beneficial - Financial and process analytical skills desirable - Ability to work effectively in a customer driven deadline environment - Ability to work in a cross-functional, matrix & virtual environment
Previous Experience and Qualifications: - Minimum 3 years experience in the logistics industry and in a sales environment - Knowledge and understanding of international logistics operations across multiple modes
Other Information: - The position requires travel, domestically and mostly internationally, inter-cultural competence & global thinking - Language skills – fluency in English (written and spoken), Mandarin very beneficial