PURPOSE
Assist users in entering and managing orders while providing technical support to users to ensure they are utilizing the system effectively.

JOB DESCRIPTION/DUTIES
61 Utilizing the internal system (PSF) to efficiently process and amend purchase orders
61 Ensure that purchase orders are transmitted to the PSF system in a timely and correct manner
61 Coordinate on-boarding for New Vendor and Factory and maintain records.
61 Monitor monthly cut-off and report submission
61 Prepare report to cross check all those data accuracy across the team
61 Help merchandiser make better use of internal system
61 Assist with user queries.
61 Trouble shoot issues and escalate where needed.
61 Ability to manage multiple tasks independently and meet deadlines while maintaining attention to details.
61 Other tasks assigned by manager

SKILLS AND SPECIFICATIONS
Operational
61 Participate in system testing to ensure the quality of any customization development or enhancement.
61 Provide support to internal users on various systems (User Support Help Desk, Guidelines Maintenance, Administration)
61 Ensure Processes are followed and under control.
61 Write and maintain documentation of procedures, user test cases, user manuals and troubleshooting cases with associated resolutions.
61 Render administrative supports to the team.
People
61 Teamwork
61 Maintain good working relationships with (but not limited to): Merchandise Teams, QA Teams, IT Team, Suppliers, System Vendors

REQUIREMENTS
61 College degree or above
61 Good Computer skills Microsoft Office is a must
61 Good communication, coordination and adaptability
61 Patient and meticulous, with a strong sense of responsibility
61 Proficiency in PC skills including Word, Excel and other office software
61 Related experience in trade company is preferred