Job Duties and Responsibilities: 工作职责：
Handle customer compliant and provide 8D report.
客诉处理以及提供改进措施的8D报告。
Organize the root cause analysis with AFA’s suppliers for the complaints from the customer. Working out robust action plan and continuous improvements to acquire high customer satisfactory
与AFA的供应商一起对客户投诉进行根本原因分析，制定稳健的行动计划和持续改进以获得高客户满意度
Implement ongoing QC checks of key inbound components, in line production and product performance, inconjunctionwith our key supplier partners. Ensure any rectification work is carried out within a reasonable timeframe and within budget
与我们的主要供应商合作伙伴一起，在生产线生产和产品性能方面实施关键入库部件的持续QC检查，确保任何整改工作在合理的时间和预算范围内进行
Maintain robust processes to deliver excellent quality products and industry leading service to our customers
确保流程稳健，为客户提供优质的产品和行业领先的服务
Implement risk management in the function based on a risk-based action plan
根据风险行动计划，实施风险管理
Document maintain and update on time.
现有文件的维护以及更新

Education and Experience:
College degree or above, major in mechanical is prefer
专科及以上学历，机械/制造 - 原材料及加工/模具专业优先考虑
At least 3 years experiences in injection molding field or plastic assembly field
3年以上行业工作经验
Strong communication skills with internal and external teams
与公司内部及工厂有良好的沟通技巧
Familiar with quality tools of SPC etc.
熟悉SPC等质量工具;
Familar with ISO9001
熟悉ISO9001
CET4-Able to read and write the English, preferred oral English.
大学英语四 (若工作中能使用英语口语交流，将优先考虑)