1. Responsible for the serial support.
2. Analysis and coordination of engineering change requests.
3. Support root cause analysis for truck issues.
4. Follow up all engineering changes.
5. Support Sales units by answering questions regarding our products.
6. Support implementation of new options.
7. Receiving request/issues from different departments : Coordinate the request/issues and drive it to an decision
8. Database: Creation and maintain of a database where all request/issues/changes are recorded.
9. Coordinate the implementation: Follow up the engineering changes and coordinate the valid dates.
10. Product improvements: Working on product improvements like cost down activities, quality improvements, etc.
11. Reporting: Providing reports regarding request/issues/changes based on the data collection.
12. Other tasks assigned by superior.

任职资格：
1. Minimum bachelor degree, preferably Master Degree
Major in engineering, machine learning
Alternatively master in logistics, business science or else with clear affinity towards engineering
2. Minimum 2 year working experience in one of the following fields:
Product Management of industrial equipment; Engineering;
Research & Development of industrial products
3. Clear affinity with material handling equipment.
4. Business fluent in English.
5. Experience with Industrial development processes.
6. Open and communicative.
7. Used to work in a team and to share tasks even if they are outside of main work scope.
8. Ability to pinpoint challenges and to formulate this to management.
9. Creative in finding solutions.

机械设计背景也可