Responsibilities/职责
- Assist in the formulation and improvement of the company's sales management system.
- Help coordinate visits from colleagues and customers to various locations.
- Support in organizing fairs, event planning and marketing activities.
- Handle external commercial inquiries and be a first point of contact for customers.
- Maintain and update customer records in the CRM system, ensuring all information is accurate and up to date.
- Monitor CRM activities and ensure process compliance at every stage.
- Process customer orders in the ERP, follow order status, track shipping details, identify potential delays and resolve any order-related issues or discrepancies in a timely manner.
- Assist in performing market research, identifying trends and developing yearly sales plans.
- Coordinate and prepare yearly Sales Budget.
- Generate reports and presentations for the Sales Department.
- Assist in other organizational and operational tasks within the Sales Department.

Requirements/要求
- Bachelor’s degree or above and 2-3 years of working experience.
- Fluent in Chinese and English (written, oral)
- Attention to detail and strong organizational skills.
- Ability to multitask and manage time effectively.
- Quick learning ability and problem-solving mindset.
- Self-starter with strong initiative and “can-do” attitude.
- Expertise using productivity software tools (Outlook, Word, PowerPoint, and Excel).