Country:
China
Location: LOC3466: RM501, Raffles City Shanghai office tower, 268 *** Middle Road,
Shanghai, China
Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy
solutions is committed to creating solutions that matter for people and our
planet for generations to come. From the beginning, we've led in inventing new
technologies and entirely new industries. Today, we continue to lead because we
have a world-class, diverse workforce that puts the customer at the center of
everything we do.
About the role
The Channel Manager will be responsible for developing channel strategies,
managing partner relationships, monitoring channel performance, and resolving
conflicts. They play a key role in driving sales and ensuring channel success.
Effective channel management can optimize distribution networks, ensuring
products reach the right markets at the right time. This helps in reducing
costs and enhancing overall efficiency. Channel management is vital for
companies to establish strong partnerships with distributors, retailers, or
online platforms. Effective channel management can increase market share and
customer satisfaction.
About the role
* Understand and maintain / contribute to the product roadmap, also follow on
related technologies, trends and innovative solutions (e.g. AI and data
analytics) being implemented on the across the industry, particularly Asia
Pacific focused solutions (include Japan, China and South Asia Pacific markets).
* Perform as digital product owner to define/build/iterate/operate digital
products, solutions and platforms related toRLC HVAC and smart home, smart
building use cases.
* Coordinate ideation sessions with RLC HVAC product managers (from different
Carrier brands) and business process (e.g. aftermarket and service) owners to
define business use cases, and lead the validation and iteration sessions on
the product and solutions concepts, with potential users and customers, drive
the exploration & iteration of digital business models.
* Analyze the impact, scope, and technical dependencies for user stories,
work closely with business stakeholders, solution architect, development teams
and external partners to translate business requirements into detailed digital
requirements.
* Collaborate closely with cross-functional and cross-regional stakeholders
on functional requirements prioritization, and develop product roadmap to
maximize value delivery.
* Drive and facilitate the product/solution development teams/vendors to
design, architect, develop, deploy, test and iterate digital solutions, and
ensure timely, quality and cost-effective solution delivery in agile approach.
* Monitor, coordinate and measure the project execution progress and deliver
periodical review & report with key stakeholders.
* Continuously and proactively improves the quality of service delivered to
all customers, external, internal and business owners.
* Lead the preparation of product manuals, operation processes and playbooks
for digital product adoption and management, together with business stakeholder
and cross-functional teams.
* Promote digital mindset and agile development methodology, share and
leverage the internal/external best practices, help to accelerate use case
scale-up together with key stakeholders to deliver commercial value.
* Hold regular exchange and networking with peers from different BUs and
regions to for experience sharing and ‘synchronize’ the value creation and
solution development efforts, etc.
Requirements
As a minimum you must have:
* Education background in computer science, software engineering, information
technology, engineering or marketing degree preferred.
* 8+ year in MNC company and hands-on product ownership / management,
demonstrating successful development and delivery of product strategies for
APAC market.
* Multiple digital project experiences with IoT applications and 02digital
solutions relevant to device connectivity, remote monitoring solution and
equipment fleet management solutions. Experience on smart home or HVAC related
projects is a plus.02
* Hands-on digital product and solutions delivery experience, contributed as
the product management role.
* Proven capability and track records of vendor management and project based
on Agile/Scrum/Lean methodologies.
* Result-oriented, strong commitment to drive business value delivery through
digital product adoption and utilization.
* Familiar with digital relevant technology, UX knowledge & principles,
solution frameworks, programming languages, business modelling and project
delivery processes.
* Excellent communication and change management skills with the ability to
communicate effectively with cross-cultural stakeholders at all levels.
* Strong analytical skills with the ability to identify and mitigate risks
and issues.
* Strong story telling, presentation and visualization skills.
* English Fluency in speaking and writing is essential.
Benefits
We are committed to offering competitive benefits programs for all of our
employees, and enhancing our programs when necessary.
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our
employees. We strive to provide a great place to work that attracts, develops
and retains the best talent, promotes employee engagement, fosters teamwork and
ultimately drives innovation for the benefit of our customers. We strive to
create an environment where you feel that you belong, with diversity and
inclusion as the engine to growth and innovation. We develop and deploy
best-in-class programs and practices, providing enriching career opportunities,
listening to employee feedback and always challenging ourselves to do better.
This isThe Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard to race,
color, religion, ***, sexual orientation, gender identity, national origin,
disability or veteran status, age or any other federally protected class.