Responsibilities:
1. Coordinate sales activities with the appropriate overseas sales team maximizing information exchanges, best practice sharing, sourcing of additional leads and leveraging of cross trade business opportunities;
2. Contribute in the improvement of sales productivity and in the optimization and maximization of the freight earnings and the volume;
3. Take ownership of all customer complaints relating to export customer services, investigate and resolve such complaints, and follow up with customer to ensure satisfaction with the outcome;
4. Carry out all necessary duties to ensure target results set by the management, enlarge customers base;
5. Act as an integrated unit in procuring business from customers, and in providing excellent customer service and support with other departments;
6. Provide input, as required, and as part of periodical reports or team alignment meetings for the sales strategy, reporting activities and performance of the export sales organization;
7. Conduct relevant market intelligence and build up market knowledge to utilize in sales activities.

Requirements:
1. Minimum of 5 years of experience in the Sales and Marketing.
2. Excellent communication, negotiation, and interpersonal skills.
3. Strong analytical and problem-solving abilities.
4. Familiarity with the China market and its specific challenges and opportunities.