61 负责工程设施运营维护工作 Be responsible for hard facility operation and maintenance for RHQ. 61 项目移交阶段,负责项目现场的调试测试见证,备品备件准备,项目现场组织架构建立,项目移交等工作。 During the project handover stage, be responsible for organizing witness of testing and commissioning, preparing spare parts, and the establishin of site hard team and the overall handover actitity. 61 支持现场设施运行人员关于工程设施相关运营工作 Support operation team on hard facility related work. 61 指导并管理现场团队,计划安排现场工程设施相关工作,进行CM与PM工作管理。杜绝违章作业和安全事故发生 Supervision, guidance and leadership of on-site team, eliminates invalid /unauthorized /unsafe work and zero incident mindset. 61 指导并管理现场团队,杜绝违章作业和安全事故发生 Supervision, guidance and leadership of on-site team, eliminates invalid /unauthorized /unsafe work and zero incident mindset. 61 项目移交阶段,负责项目现场的调试测试见证,备品备件整理与准备,项目现场组织架构建立,项目接收等工作。 During the project handover stage, be responsible for organizing witness of testing and commissioning, preparing spare parts, and the establishin of site hard team and the overall handover actitity. 61 定期或不定期抽查团队工作结果,对作业进行必要的改进和指导 Regular and random sampling checks work quality of team members, makes necessary improvement or instruction on that. 61 统计和分析停机时间,加班情况,及物料消耗情况. Statistic and analysis on downtime, overtime, material and consumption 61 及时汇报上级不能处理的任何问题. Immediately reports to direct superior any issues out of ability or authorization scope. 61 管理,维护及维修客户资产,设备设施包括但不限于以下:厂务维护,暖通空调,电气,消防,给排水,水处理系统,压缩空气系统,真空系统,锅炉,电梯,机房精密空调,UPS及应急发电系统, 楼宇BA控制系统等包括设备效能评估及时提出设备升级改造要求或方案 Manages, maintains and repairs the building systems of client, including but not limited: Building and Facilities, HVAC, Electrical, F.S, Plumbing and Drainage, water treatment system, Compressed and Dried Air System, vacumm, boiler, Elevator, CRAC, UPS and diesel generator, BA system etc. Including the evaluation of equipment running efficiency and make the upgrade proposal if needed 61 协助上级经理制定建筑物基础构造和公共设施预防性/预见性维护保养计划,确保符合法定要求及健康、安全和环境的相关规定 Assists Engineering Manager to set up preventive/predictive maintenance program for all the building infrastructures and utility equipment to comply with statutory requirements and related site HSE regulations 61 确保预防性/预见性维护保养工作按时完成;在规定的时间内响应并执行服务需求 Ensures PPM&PDM 100% completed on time; responses and implements service request within required timeline 61 指导工程团队高效并且安全地执行设备维护维修工作,分配及跟踪工单执行情况,监督并控制日常运作 Initiates, directs, monitors and controls daily operation performance and trough W/O assignments /implementation , maintenance and engineer team members to ensure that all activities are performed in a safe and efficient manner 61 领导维护团队交付可衡量的持续服务并严格遵守服务等级协议及关键业绩指标的要求 Leads maintenance team to deliver measurable and sustainable service in line with SLA’s and KPI’s 61 管理维护好维修工具及仪表,定期做好计量及校验,保证工具仪表的安全使用。 Manage and maintain maintenance tools and instruments, perform regular measurement and calibration, and ensure the safe use of tools and instruments. 61 配合内外审计和政府合规性检查,及时做好CAPA。 Cooperate with internal and external audits and government compliance inspections to complete CAPA in a timely manner. 61 按照流程管理好设备设施的报废和处置工作。 Manage the scrapping and disposal of equipment and facilities according to procedures. 61 理解合同条款、服务范围和顾客期望的具体内容 ,努力满足客户需求;根据合同规定,平衡和管理客户期望 Understands the contract terms, conditions, service scope and customers’ expectations at a detailed level ,makes great efforts to meet customer needs, balancing and managing expectations within contract scope 61 有效调配资源,在满足合同要求的同时,合理控制成本(有效调配资源,确保在合同有效期内,及时达到甚至超过合同规定的服务水平,同时合理控制) Directs management resources to ensure that service levels are met timely and cost effective manner through out the life of the contract 61 确保各项工作符合合同约定,编制项目的预算,汇报费用执行情况并控制好预算,包括节能目标的制定和实施 Ensures that work performance is covered by the contract and budget plan and control including the energy saving objectives development and execution 61 为客户在合同约定之外的服务需求提供建议书并协商报价 Prepares proposals and negotiates profitable compensation for requested work outside the original contract 61 强化和监督分包商的现场管理,按照承包商管理流程落实好审核施工、维修等方案、报价审核、进场安全培训,物料检查,工具检查、技术交底,过程控制和最后的验收工作。 Enhances and supervises subcontract site management. Follow the contractor management process to implement the construction、repair proposal review, quotation check,site safety training, material inspection, tool inspection, technical explanation, process control and final acceptance. 61 与供应商有良好的沟通,共同做好楼宇系统与设施的保养维护服务 Interfaces with sub-contractors in the performance of service on building systems or equipment 61 对分包商进行表现评估(KPI),并妥善保存记录 Manages subcontractors defined to do performance evaluation(KPI) and keep the records 61 善于建立与客户工程部门的合作关系 Good at relationship building up with client engineering department 61 参与内/外部流程的回顾以确保交付优质服务 Participates in external and internal process reviews to achieve service delivery excellence 61 协助上级准备并及时提交报告 Assists manager in preparation for monthly report 61 持续提高满意度,完成客户满意度调查所制定的改进行动计划。 Continuously improve satisfaction and complete the improvement action plan developed by the customer satisfaction survey. 61 确定每个下属的工作职责,按需要更新和细化。 并按业务要求安排倒班计划或上班时间。 Ensure subsides’ role and responsibility , Update if needed. Define the rotation shifts schedule or working time according to the business needs 61 管理团队,培养队员的服务精神,团队精神和进取精神 Manages his/her team and helps them to develop Service Spirit, Team Spirit and Spirit of Progress 61 定期为设施工程人员提供培训及年度技能考核工作指导 Provides trainings and annual skill level evaluation works directions to technical staff with the support of HR dept 61 根据人力资源管理程序评估员工,识别具备潜能的员工并告知上级 Assesses his/her staff according to HR process and procedures. Identifies staff with potential, and then introduces them to the manager 61 细化人力资源管理程序的评估方法,并让下属知晓和遵循 Sets up appraisal rules in detail, in line with HR process and procedures, and makes subordinates fully understand and follow. 61 管理内部资源,确保各个关键岗位都有经过良好培训的后备人员,不得因人员变化而中断相应服务. 61 Manages internal resources with proper and proactive planning, ensures qualified and well trained backup for each key position and makes sure no any service interruption caused by any changes of people 61 确保下属考勤按要求记录并对人员请假进行审批 Make sure the employee attendance record are tracking and approve for leave. 61 确保团队员工理解客户标准的重要性和意义,并保证执行 Makes sure all his/her staff understand the importance and the meaning of all client quality standards and ensures implementation 61 创建并完成标准操作程序及JSA,并至少每年回顾更新一次 Creates Standard Operating Procedure and JSA and reviews SOP at least once per year 61 参与风险及危机管理,包括定期回顾并更新风险分析,业务持续计划及应急响应预案 Participates in Management of Risk and Crisis, including regular review and update on risk analysis, business continuity plan and emergency response plan 61 建立和维护质量体系,保证现场运维质量可控可追溯。 Establish and maintain a quality system to ensure that on-site operation and maintenance quality is controllable and traceable. 61 执行SHE体系,制定并实施整改计划 Execute the SHE program and Implements action plan in case of non-conformity detected during the site operation 61 带领现场团队定期审核SHE相关执行情况,含现场第三方人员的施工及维护活动管理, 并每月汇报。 Lead internal maintenance audit including 3rd party SHE management and report site SHE performance monhly 61 基于公司的SHE相关政策和程序,确保关于员工和设施的事故立即向有关部门汇报 Ensures any serious incidents involving our employees or the facilities and employees of our clients are reported immediately to relevant levels and updated according to company policies and procedures 61 严格遵守各项安全条例,确保零事故、现场所有活动符合合规要求 Performs all duties in a safe manner in following all safety procedures, targeting a zero harm environment and comply with regulatory requirements for all activities 61 SHE 培训计划及实施,演练等 SHE training plan and execution and rehearsal as needed 61 指导团队按照废弃物处置流程对维修后的废品、危废、可回收部件或设备进行处置,做好垃圾分类包括建筑垃圾的协调和处理。 Instruct the team to dispose of repaired waste products, hazardous waste, recyclable parts or equipment according to the waste disposal process, and do a good job in waste classification, including the coordination and processing of construction waste. 61 确保员工了解并运用公司理念,核心价值观、道德准则,以及其它公司政策 Ensures staffs understand and apply company philosophy, core values, ethical principles and all Company policies 61 执行上级委派的其它任务 Carries out other duties and tasks assigned by manager 61 执行和管理小型项目 Small-sized projects implementation and management 61 支持和配合公司的重大活动,如现场监管、家具、物品搬迁等 Support and cooperate with the company's major activities, such as on-site supervision, furniture, and item relocation, etc. 任职要求 Qualification & Requirements 教育背景 Education Background 全日制大专及以上学历 College Degree or above 机电工程相关专业,暖通空调、电气专业优先 Major in Mechanical&Electrical Engineering and related field, HVAC (Heating Ventilating and Air Conditioning) and Electrical is preferred. 本科学历、中高级工程师职称佳 Bachelor degree, intermediate and senior engineer titles are preferred. 工作经验 Working Experience 5年以上设施维护维修管理或相关药厂/研发中心或食品、电子、半导体等工作经验 5 years and above working experience in facility maintenance management or related field on Phama /R&D/Food /electronic /semi-conduct etc. 专业技能 Professional skills 熟悉并能够根据设计蓝图开展工作 Be able to read and work with blueprints 熟悉预防性/预测性维护及计算机化维护管理系统 Knowledge and experienced in Preventive/Predictive Maintenance and CMMS (Computerized Maintenance Management System) 能够提供专业技术和解决方案 Be able to provide technical expertise and professional solutions. 熟悉机电及控制的一般原理及维修保养方法 Understand general theory of electromechanical and automation, Knowledge in preventive maintenance tasks execution on electromechanical equipment and general supervision skill. 有高级技师或工程师证优先 Advantage is to have middle above technologist certificate or engineer certificate. 通用技能 General skills 良好的团队和服务意识 Good team spirit and customer service sense. 较强的沟通能力 Outstanding communication skills 能够对下属进行培训及指导 Ability in coaching and training the employees 人员及时间管理能力 Personnel and time management skills 熟练的电脑及办公软件操作能力 Skillful computer and office software skills 资源管理能力 Ability to manage resource in particular in a resource constrained environment