MAIN JOB DUTIES/RESPONSIBILITIES:
-Support to achieve the In-Market Sales Target according to the formulated sales plan through the assigned customer (surgeons and hospital) account, through the execution of regional promotion programs, surgeon support programs etc.
-To provide product’s professional technical support to the assigned customer account.
-To support and monitor the distributor sales force for sales generation and new market development.
-To feedback the market situation for strategic formulation
Responsibilities may include the following and other duties may be assigned.
Plans, develops, and coordinates in-house product training programs for field support personnel and customers.
Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
Ensures training program(s) meets company and customer objectives.
Maintains communication with customers to ensure effectiveness of training.
May utilize trainers with technical expertise.
Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.

SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS
Autonomy: Entry-level individual contributor on a project or work team.

Works with close supervision.


Organizational Impact: Delivers work of limited scope, typically smaller, less complex projects or related activities.
Innovation and Complexity: Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex.

Makes minor changes in systems and processes to solve problems.


Communication and Influence: Communicates primarily with internal contacts within immediate group.

Contacts others to gather, confirm and convey information.


Leadership and Talent Management: N / A – job at this level is focused on self-development.
Required Knowledge and Experience: High School Diploma or equivalent with 4+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience (OR Associate's Degree with 2+ years experience OR a Baccalaureate Degree).

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A).