Essential Functions
Responsible for technical management, operation and maintenance of the network infrastructure
Acts as Lead in Global and Regional infrastructure projects
Possesses and applies advanced knowledge of network-related processes and procedures to the completion of complex assignments
Investigates and resolves problems, inefficiencies, and performance issues
Evaluates, tests, and recommends specific network solutions
Designs secure network solutions that maximize the sharing of applications, information, and resources across the enterprise
Defines network business requirements and implements effective global network strategies
Implementation and ongoing management of routers, switches, firewalls, wireless devices, wan optimizers and load-balancers
Provides ongoing information to management and peers regarding the general health of the environment, as well as enhancements and innovations
Keeps updated on industry trends and emerging technologies as applicable to PAREXEL.
Keeps IT management abreast of any changes in the technologies which may impact business decisions
Required to participate in an on-call rotation
Key Accountabilities
Maintains a reliable network infrastructure for all users
Works to ensure maximum connectivity to essential systems
Works closely with other IT Management and technical staff to evaluate and test network products
Defines, reviews, and maintains detailed hardware/software technical standards, especially related to installation, configuration, management, and maintenance of LAN/WAN systems
Monitors key system parameters to ensure optimum performance is being maintained
Assists procurement team with purchases of hardware, software and services as required
Skills
Highly organized and have clear, concise communication skills
Ability to function in a Global organization with a flexible and dynamic team environment
Specific experience is required in implementing and supporting enterprise network technologies, including BGP, EIGRP, MPLS, QoS, Wan Optimization, wireless network solutions, and Cisco IP VPN, among others
Detailed understanding of advanced network security topics, such as firewalls, data encryption techniques and standards, vulnerability identification and risk mitigation, etc.
Client-focused approach to work
Education
College degree in a relevant technical area or equivalent work experience
Relevant industry certifications a plus
Language Skills
Must be fluent in English
Minimum Work Experience
5+ years of experience in a technical support role for LAN/WAN network systems
In-depth knowledge of network environments (including providers and services)
Experience with advanced network diagnostic tools
Prior relationships with network suppliers or experience working for a supplier