工作职责：
Job responsibilities:

1. 负责管理制定和执行订单管理策略，确保订单的准确性、及时性和完整性。
Accountable for the formulation and execution of order management strategies to guarantee the precision, promptness, and comprehensiveness of orders.
2. 跟踪管理订单进度，协调解决订单执行过程中的问题，确保订单按时交付。
Tracked and managed the order progress, coordinated and solved the problems in the execution of the order, and ensured the timely delivery of the order.
3. 定期分析订单数据，评估订单管理效果，提出改进措施，提高订单管理效率。
Analyze order data regularly, evaluate the effect of order management, propose improvement measures to improve the efficiency of order management.
4. 维护客户关系，定期与客户沟通，了解客户需求，提高客户满意度。
Maintain customer relationship, communicate with customers regularly, understand customer needs, improve customer satisfaction.
5. 确保制单员及时将订单信息录入ERP系统，确保录入信息的及时性和准确性。
Ensure that the order maker input the order information into the ERP system in time to ensure the timeliness and accuracy of the input information.
6. 与仓库协调沟通发货事宜。
Coordination and communication with warehouse operation on delivery.
7. 与物流公司沟通货物在途信息，协调异常情况，确保订单跟踪的有效性。
Communicate with logistics companies on-the-way information, coordinate abnormal situations, and ensure the effectiveness of order tracking.
8. 参与制定和优化订单流程，提高订单处理速度和准确性。
Participate in developing and optimizing order process to improve order processing speed and accuracy.
9. 维护和整理全部订单信息，确保订单信息的完整性。
Maintain and organize all orders to ensure the integrity of order information.
10. 领导安排的其他工作。
Other tasks arranged by the supervisor


任职要求：
Job requirements

1. 大专及以上学历，物流管理、医药相关专业优先。
College degree or above, logistics management and medicine is preferred.
2. 5年以上的订单管理经验，较强学习能力和逻辑思维，较好的数据分析和解决问题的能力。
At least 5 years of order management experience, strong learning ability and logic thinking , strong data analytical skills and problem solving skills
3. 较强的人际沟通能力，有商务基础概念 ，与内外部业务伙伴进行有效的沟通。
Good interpersonal skills, basic commercial knowledge, with the ability to effectively interact with internal and external business partners
4. 熟练掌握办公软件，特别是excel，熟悉ERP操作。
Good knowledge of Microsoft Office Suite, especially excel, experience in ERP system
5. 责任心强，注重细节，能在压力下完成工作，具备诚信和团队精神的核心理念。
Strong sense of responsibility, meticulous attention to detail, able to work under pressure, with integrity and team spirit of the core values.