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技术支持客服
8-9千·13薪
人 · 本科 · 1-2年工作经验 · 性别不限2024/11/11发布
专业培训弹性工作

漕河泾现代服务园大厦-A5号楼

公司信息
泰科电子(上海)有限公司

外资(欧美)/10000人以上

该公司所有职位
职位描述
Your Responsibilities
You will play a fundamental role in achieving our growth targets through a passion to serve. Your main responsibilities will be to:
61 Develop, enhance, and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty.
61 Offer Solutions to customers that add value to them as they reach out for support throughout their journey – “Research to Cash”.
61 Become an expert on the TE value proposition - Technical Expertise, Superior Service, ability to demonstrate your knowledge and influence buying decisions through our innovative product solutions.
61 Understand landscape of small and medium customers by actively probing, providing options and solutions as well as treating customers as valued.
KPIs:
61 Customer Effort Score (CES), inquire to opportunity conversion rate
61 Conformance and adherence.
Your Profile
61 Demonstrated ability to solve problems, influencing skills and ability to deal with ambiguity
61 Strong verbal, written and presentation skills
61 Proven ability to initiate, organize and complete multiple tasks in a timely manner
61 Bring creative and new ideas to work
61 Must be resilient and prefer an environment that embraces change
61 Must be able to win Customers through storytelling and engaging conversations.
61 Ability to be flexible with work schedule, including weekends and holidays
61 Consultative selling experience desired
61 Relevant product or industry experience desired

Education
61 Bachelor’s degree preferred (e.g. Engineering/ Business/ Marketing)
61 Demonstrated ability to solve problems, influencing skills and ability to deal with ambiguity.
61 Strong verbal, written and presentation skills.
61 Proven ability to initiate, organize and complete multiple tasks in a timely manner.
61 Must be resilient and prefer an environment that embraces change.
61 Must be able to win Customers through storytelling and engaging conversations.
61 Ability to be flexible with work schedule, including weekends and holidays.

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