Job Summary:
The position aims at providing clear Sales Effectiveness Reports at Agency/Trade/Customer level, as well as underlying recommendations to push for commercial KPIs improvement and corrective/preventive actions.

Key Responsibilities:
- The Sales Effectiveness Senior Officer is responsible for accurately updating, monitoring, and analyzing commercial effectiveness. Support Sales Effectiveness Manager prepare/follow up reports.
Provides sales Effectiveness analysis per client and per service along with recommendations for future improvements and/or corrective actions.
- Coordinate with all POL sales teams weekly allocation, forecast, equipment reports to ensure correct input
- Responsible to summarize and provide feedbacks to his reporting line on the Sales Effectiveness and adherence KPIs.
- Monitor and perform quality checks in CRM (visits, calls, leads, opportunities)
- Review and dispatch sales leads as per strategy defined at group level
- Review, accept or reject customer qualification exceptions.
- Manage territories (Assign BP to territories, partner codes clean up, etc. )
- Update and support target setting and ensures quality of targets from Agency Management / RO/ HO sales & Lines
- Train and monitor adoption of Sales team on sales processes and sales tools
- Participate in sales projects launched by Agency/RO/HO
- Strictly follow CMA CGM Group and local agency compliance rule.
- Be responsible for any other assignments as and when requested by the local Company Management or ARO/HO Management.

Required Experience & Skills:
- Bachelor’s Degree in Business Management or Shipping/Logistics related
- 3+ years of professional experience in Shipping domain
- Sound record within the industry, with 5+ years’ experience
- Excellent communication and interpersonal skills
- Good in English and strong computer skills including data analysis and PowerPoint presentation skills