Main tasks & key responsibilities
- Visit important customers regularly, listen to their voices, and explore business opportunities
- Define and align on an yearly account plan in coordination with area sales managers, service center managers and spare parts director.
- Regularly contact current, former and prospective customers to generate sales (e.g. Service, spare parts, standard services offers etc…) against the order intake target
- Identify prospective customers through market evaluations, business intelligence tools (e.g.Bid Prime) and other lead generation tools including cold calling.
- Follow up on all sales leads from existing clients, RFQs and RFPs, develops a compliant offer
- Provides pricing and lead time of spare parts, standard services offers and standard products to the Sales Support Manager for project tender submission preparation
- Actively promote our portfolio (e.g. Service, spare parts, standard services offers etc…). Identify potential business opportunities based on list of references, past orders, etc.
- Perform market analysis for Parts and Equipment pricing
- Assesses competitors by analyzing competitor information and maintain and expand the company’s database of prospects
- Monitors the conversion rate, identifies irregularities to adapt the pricing and the lead time to consistently improving the conversion rate.
- Proactively tracks orders with the COE to ensure timely delivery of spare parts and standard services offers
- Proactively record installed base information in SFDC
- Actively coordinate his/her actions with sales area managers through daily contacts and account plan
- Timely submit service reports and invoices , follow up customer payment plans and collections
- Develop sales plan and review the completion regularly
- Compile monthly sales report, discuss with management and win orders together if necessary
- Make reasonable suggestions to develop new service products according to market demand, and cooperate with SPE and technical team to develop service products
Qualifications
- Bachelor degree – recommended but not required, technical background will be an advantage
- Above 5 years working experience. Sales training preferred, but can be provided
- High energy, teamwork, and passion for driving sales
- Strong understanding of sales order process
- Technical knowledge of main products
- Knowledge and experience of ERP systems (Microsoft Navision knowledge will be an advantage)
- Well versed in Sales Force CRM tool.
- Proficient with Microsoft Word, Excel and PowerPoint
- Fluency in English and other languages depending on assigned area(s)