Job Responsibility:
Technical Hotline service on Festo products
Ensures that all the customer question that are not answered by the Contact Centre and are below Knowledge Level 5 can be answered
Remote support and consulting for service engineer
Initiation of on-site activities
Technical background
Expert knowledge on Festo components
Knowledge about legal, liability and warranty issues
Language skills
Job Requirement:
Must have bachelor's degree or above, majoring in Electric engineering and automation/Mechatronics.
Should have basic knowledge of mechanical and automation system.
At least 2-3 years’ experience in commissioning/maintenance of automation system( remote or on site).
Fluent in verbal and written English.
Good communication skill and good sense of service and responsibility.