PRIMARY RESPONSIBILITIES:
1 Manage all the CK online store design, include but not limited to Official Site, Mini Program, T-mall, JD, Douyin, Dewu and other CK online stores ensure site merchandising represents brand image and be commercial-driven.
2 Assist the team to continuously optimize online customer shopping journey and user experience.
3 Constantly review online store KPIs, lead team optimize online store performance
4 Enhance brand tonality cross all online platforms thru user experience and visual management
5 Manage regular online store refresh with elevated visualized content.
6 Manage campaign visual design and execution aligning with global timeline.
7 Work closely with cross-functions to implement the store flow design based on the business needs.
8 Brief design tasks and manage 3rd party digital designers’ team, make sure online store design meet with brand requirements
9 Monitor vendor’s delivery and efficiency
KEY COMPETENCIES
1 Experience in user experience with business acumen
2 Be customer-centric with in-depth understanding of customer experience and customer shopping journey design
3 Strong project management and data analytical skills - with proven ability to manage multiple tasks
4 Excellent attention to detail
5 Good at vendor management
QUALIFICATIONS & EXPERIENCE:
Experience:
1 2-3 years’ UX or web design and creative related working experience, e-commerce experience is plus
2 Research and showcase knowledge in the industry’s latest trends and technologies
3 A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
Skills:
1 Excellent communication skills
2 Familiar with retail / fashion industry and Ecom trends
3 Bi-lingual Chinese and English
4 Basic HTML5 and JavaScript skills are a plus
5 Good at Office Software for PPT, Excel, World
6 Team player
Education: Bachelor degree or higher-level education