Act as a central point of contact on multiple projects for customers. Responsible for customer on boarding, project timelines and costs control, account management, and facilitate the flow of information in all project phases. Consistent stakeholder communication and management.
Support KPI review and account performance management
Be capable to handle complicated and cross-region programs under different business environment
- Program launch and implementation
61 Overall program leader managing project schedule and execution of the design, qualification, pricing, tooling, testing, product manufacturing, ECO, quality, inventory control, EOL, ect.
61 Manage detailed specifications and BOM, TOPs model, testing report and all the key milestones communication with the customer and internal stakeholders
61 Works with BDM’s in coordination of all design, first article and production launch requirements
Assures appropriate Specification documentation, tracking, storage and revision control.
Coordinates New product design scheduling and delivery
61 Participates in Quality assurance audits of suppliers as necessary
Coordinates Customer Forecast and Purchase Orders with ME and SC teams
61 Assure Supplier and Customer Contract Pricing
61 Develops, recommends, and executes product innovation and cost savings initiatives to reduce overall business expenses
- New customer / CM on boarding
61 Work with senior management team to ensure contract negotiations are accomplished piror to program lunch
61 Coordinate to develop business model and related process set ups documented with risks analysis
61 Work with customer and internal teams to manage system set up
61 Lead the customer audits and related on boarding procedures
- Account Management
61 Manage multi, Complex Customer projects
61 Initiate/facilitate project kick-off meetings to ensure all parties have complete understanding of the project scopes, requirements, and timeline
61 Coordinate CFT members and suppliers to ensure the required inventory builds, delivery services, quality and reports are at the required levels.
61 Work as a mediator between different stakeholders
61 Communicate and maintain project timelines via setting long and short term plans and milestones.
61 Anticipating and reacting to any potential changes, risks or problems
- Quality and Technical Problem Solving
61 Lead the technical problem solving
61 Overall management for the customers’ compliance requirements
- Leadership
61 Coordinate the complex development projects with cross functional teams