Job Summary: The Commercial Specialist will be responsible for overseeing and managing sales and marketing activities for APOLLO RT and APOSTAR. This role involves coordinating with suppliers, managing customer orders, supporting business development, supporting for overseas registration documents, and maintaining prompt communication with the HQ team.
Key Responsibilities: 1.Customer Order Management: *Review customer orders and coordinate with consumable suppliers to arrange production and delivery according to customer needs. *Process purchase orders (P.O.) and proforma invoices (P.I.) for customer orders. *Check the monthly orders which has been shipped and prepare monthly statement of account. *Updating price lists of distributors and Purchase price list from time to time. *Give customer feedback about product quality complaints according to service team and QA team’s conclusion. 2.Supplier Coordination: *Liaise with suppliers regarding pricing, queries, P.O. issuance, and payments. *Check the stock status of Mavig ceiling mounts in Shanghai, coordinate the purchasing and import Customs clearance issue. 3.Financial Transactions: *Follow up LC order transactions, review LC draft and coordinate production team to prepare goods in advance, prepare documents required by the paying bank and inform the finance department to submit the required documents to the bank timely, make LC expense summary sheet after the transaction finished. 4. Logistics and Documentation: * Prepare and maintain the shipping schedule file regularly. *Coordinate the customer FF to book for the cargo and provide the customs declaration documents. *Check the information of CO and BL. *Coordinate with team about the goods delivery. *Check the freight with forwarder if the goods need to be shipped via own forwarder and coordinate the booking of vessel/flight schedule. 5.Supplier Statement Management: *Coordinate with suppliers to check monthly statements. *File shipping documents around the end of month. 6.Payment Reminders: *Sending payment reminders along with the supporting invoices to the distributors to get outstanding payments on time. Reminders to be sent till we receive the payment. *Remind and arrange the monthly payments timely according to the statement of account. 7.Freight and Shipping Documentation: *Check freight charges and send P.I.s, shipping invoices, packing lists, and other required documents to customers. 8.Regulatory Compliance: *Coordinate and understand the customer's requirements for the local registration and feedback to RA. 9.Reporting and Communication: *Maintain prompt communication with customers who we are responsible and connected. 10.Obey and complete the tasks assigned by superiors related to commercial staff’s work. 11.Business Trips: *Attend necessary overseas business trips, including medical fairs, customer meetings, hospital visits, and market research. 12.Reporting and Communication: *Report and maintain prompt communication with the HQ team. 13.Additional Responsibilities: *Flexibly handle additional tasks and responsibilities as assigned by the team or manager.