-To manage and maintain payroll processing schedules and related tasks/events on behalf of assigned client organizations in accordance with ADP and Client requirements. -Perform required tasks and validation steps to ensure production of timely and accurate employee payments, transfer of funds (EFT) and delivery of appropriate reports and related files for assigned Clients. -Conduct timely and accurate processing of cyclical events including month end, quarter end, and year end related activities. -Act as day-to-day liaison with Client designated contact(s) for payroll related processing events and system processing inquiries ensuring timely review and resolution of issues. -Ensure ADP performs payroll services based on client requirements while validating that ADP meets required statutory obligations. -Monitor and report on payroll performance metrics related to assigned clients. -Participate in testing and validation as required for product updates and cyclical processing events (such as year end processing). -Consistently seek to maintain the integrity of client and employee data. -Maintain and adhere to quality controls throughout the payroll process as defined by ADP and Client. -Maintain client payroll procedure manuals and business process documents, as required.
Key Requirements: -Excellent customer service and communication skills required. -Strong payroll industry expertise including competency and knowledge of the payroll processing and legislative requirements of at least one primary country. -Ability to comprehend and use ADP systems and processes accurately and consistently. -Ability to successfully process payroll across multiple countries based on allocation of country grouping within a team. -Good English language skill