1、Customer handle
(A) Spec review
(B) Receiving claim information from CSO or customer directly
(C) Fill in the information into claim system
(D) Investigate root cause with cross function team
(E) Compile 8D report to customer
(F) *** article check for new project
(G) Rescreen & filing
2、NCMR,SDMR,Monthly statistical NCMR
(A) Receiving NCMR from NCMR issuer
(B) Inputting the information into system
(C) Check the failure if needed
(D) Find out root cause if needed
(E) Make initial comments accordingly
(F) Follow up until NCMR to be closed
SDMR
(A) Receiving NCMR MC related from Production
(B) Check MC / FNG sample if MC problem or not
(C) Collect evidence, photos/samples
(D) Issue SDMR to vendor
(E) Inputting the information into system
(F) Follow up until SDMR to be closed
3、Monthly statistical report
(A) Collect related data from related dept
(B) Calculate the scorecard & fill in
(C) Distribute to representative person, WMS & WWAG
(D) Quality reports generating & regular submit
4、Quality System Management
(A) In charge of ISO9001 audit and process improvement
(B) Set up and maintain suppliers performance assessment system
(C) Coordinate with suppliers for technical & quality issues
(D) Support production in process
(E) In charge of document and data control functions
(F) Assist in Management Review Meeting
(G) Assist in Customer Satisfactory Measures
(H) QMS requirements compliance with customers survey & contract
(I) RoHS requirements compliance with customers survey & contract
5、IQC,Calibraton,Spec filing
(A) Verification of suppliers’ Inspection Certification
(B) Download schablone from intranet
(C) Schablone reading
(D) Maintenance of MC database
Calibration
(A) Monitor & Record for Calibration
(B) Record Calibration Results
(C) Labeling
Spec filing
(A) Maintenance of spec database
6、 Internal Audit related export&import
7、Human Resources Management
(A)Takes charge of recruitment.
(B)Supervises a team of staff.
(C)Takes charge of Staff Appraisal, Development and Trainings