JOB RESPONSIBILITES ：
-Take ownership of the order to cash process with accuracy and efficiency to meet customer on time in full delivery requirements, and proactively and timely response to order exceptions, customer complaint/requirement, taking lead to work on solutions
-Develop and maintain a mutually beneficial relationships with our customers, understand their unmet needs / subject value, capture insight and transfer into actionable solutions / improvements
-Develop and maintain a mutually beneficial relationships with our partners (includes 3PLs, relevant business and cross functional groups, etc.), act as bridge among various parties to solve issues timely.
-Continually improving supply chain processes and platforms to significantly reduce touches, re-work, hand-offs, and other wasteful activities across the value chains.
QUALIFICATIONS:
-Bachelor or above
-3+ years working experience in order processing area, chemical background will be a plus
-Good English in both writing and oral.
-Strong interpersonal and communication skills
-Align with company culture and supply chain vision, meet company compliance expectation
-Good sense at seeking best knowledge, raise the opportunity to improve or optimize the existing process to create value to the organization
-Proven ownership, contribution mindset and has ability to work under pressure when needed
-Proven quick learning ability, embrace innovation/automation/transformation
-Solid SAP/ERP knowledge will be a plus
-Good economic thinking will be a plus
-Experience / Knowledge on logistic (Marine, Inventory management, warehousing, transportation, Dangerous Goods, etc) will be a plus
工作职责：
-准确、高效地掌握订单到收款流程，满足客户按时足额交货要求，并主动及时响应订单异常、客户投诉/要求，带头制定解决方案
-与客户建立并维持互惠互利的关系，了解他们未满足的需求 /主题 价值， 捕捉洞察力并转化为可行的解决方案/改进
-与我们的合作伙伴（包括 3PL、相关业务和跨职能团队等）建立和维护互惠互利的关系，充当各方之间的桥梁，及时解决问题。
-不断改进供应链流程和平台，以显著减少整个价值链中的接触、返工、交接和其他浪费活动
任职要求：
-本科或以上
-3+ 年 订单处理领域工作经验， 有化工背景者优先
-良好的英语写作和口语能力。
-较强的人际交往和沟通能力
-与公司文化和供应链愿景保持一致，满足公司合规期望
-善于寻求***知识，提出改进或优化现有流程的机会，为组织创造价值
-久经考验的主人翁精神、贡献心态，并能够在需要时在压力下工作
-久经考验的快速学习能力，拥抱创新/自动化/转型
-扎实的 SAP/ERP 知识将是一个加分项
-良好的经济思维将是一个加分项
-有物流经验/知识（海运、库存管理、仓储、运输、危险品等）者优先