Job Purpose
Handle quality issues arising from products (for assigned product category) from Pudong plant or suppliers and drive improvement activities to ensure customer satisfaction. Manage Supplier and Plant Quality across the AP region for assigned product category.
Key Roles and Responsibilities
1. Lead in-house made parts and supplier made parts qualification (ISIR) process.
2. Make design related Engineering Change Orders (ECO) preparation for readiness check and give approval to all in-house made and supplier made part/product related ECO.
3. Develop new product or design changed product’s quality/reliability test plan (DVP&R) and monitor the test plan implementation to ensure compliance to specified parameters (BIFMA, AFRDI, ES, etc.).
4. Create process control plan for in-house made and supplier made part/product.
5. Participate in PFMEA creation activities for new product as an expert on the subject of quality.
6. Develop manufacturing process inspection instructions (setup inspection, in-process inspection, final audit) for in-house made products.
7. Deal with product quality related customer complaint, investigate the root cause and lead improvement activities with cross-function team until improvement actions are completed.
8. Develop final audit specification and review supplier technical agreement with Marketing team for product.
9. Cooperate with sourcing function to perform new supplier qualification, including supplier quality management system and process audit, sample approval and supplier PPAP package review and signoff.
10. Develop supplier quality agreement and ensure it is signed by both parties.
11. Manage supplier process problem statistics and analysis, customer failure analysis, and develop process audit plan to identify opportunities for continuous improvement. Communicate quality performance with supplier top management team and follow up with quality improvement activities (FPR, process audit, QMS audit).
12. Monitor supplier quality performance and feed back to supplier.
13. Haworth Manufacturing System tools and other tools training and application guidance for suppliers, to enhance supplier competence in quality, productivity, efficiency and waste elimination.
14. Participate in annual internal audit as internal auditor to ensure that quality management system effectiveness is up to ISO9001(2008) requirements.
Job Requirements and Qualifications
61 Bachelor Degree in Mechanical Engineering or Electronic Engineering
61 Minimum of 3 years’ working experience
61 Preferably a certified quality engineer
61 Knowledge of basic circuits or electronic components
61 CET-6 or Good command of English