【职位描述】
Duties and Responsibilities
- Daily review and release blocked sales orders, if necessary, after obtaining BU/functional approval, and advise BU’s of outcome.
- Communicate with internal and external customers to ensure timely collection of invoice payments.
- Apply higher limit to credit analyst when necessary.
- Review overdue and initiate effective solutions together with internal customers.
- Document collection issues, actions taken and customer feedback and upload updates into FSCM.
- Prepare AR statements & dunning letters regularly or per business request to customers.
- Resolving customer billing and payment issues (dispute management).
- Providing regular updates on collection progress to management.
- Identifying problem accounts and recommending strategies for resolution.
- Following up on payment arrangements to ensure compliance.


【任职要求】

Education: Bachelor/University graduated
A degree in finance, or a related field is typically preferred.

Experience: 0 - 2 years collection experience with multinational company, equivalent work experience preferred
Competencies:
- Excellent negotiation and communication skills
- Strong attention to details and accuracy
- Knowledge of collection laws and regulation
- Proficiency in collection software and MS Office application
- Communication Skills
- Negotiation Abilities
- Attention to Detail
- Persistence and Resilience
- Financial Acumen

Skills:
- Good communication skills.
- Fluent in both English and local languages (depends on region).
- Proficiency with Microsoft Office (Outlook, Word, Excel, Power Point) and SAP a plus.
- Knowledge of Billing and Collections procedures
- Knowledge of AR
- B2B Collection experiences
- Proficient in time management
Licenses/ certifications: Finance/trading relevant