Scope: Cover all Performance Materials product and business, incl. Heat Shrink Tubing, EMI Shielding, and future acquired new product portfolios.

1. Engage and work intimately with customer to recommend products and solutions for both existing and new products
2. Identify and develop new business opportunities, new applications of existing and new products, collect VOC, understand the specified technical unmeet needs, requirements for solving customer problems.
3. Develop new product development needs, drive NPI pipeline and roadmap development based on in depth understanding of market and customer needs in future trends
4. Drive and support sales & NPI pipeline conversion and delivery to generate incremental growth
5. Provide application support throughout the sales cycle of potential opportunities to ensuring high quality and timely execution for final results delivery

Responsibility：

Customer interaction
61
Function as technical interface between customer and TE. Establish relationships with key customer engineering contacts and decision makers
61
Works intimately with customer on daily bases, often at their site, to recommend products and solutions for new and existing applications.
61
Provide customer support, consulting services, recommends TE solutions to customers’ requirements
61
Coordinate the technical deliverables related to customer projects including new spec-in, modifications to existing products, test studies, etc.

Business Development
61
Have strong application knowledge to identify current and future customer needs, Identify & develop new opportunities & applications for incremental business growth
61
Penetrate customers’ design cycle to be involved in early stages of new design, model planning
61
Generate, prepare, and present TE Proposals (e.g. product selection, design solutions, product specifications, evaluation reports) to customers in conjunction with the TE engineering team
61
Provide application support throughout the sales cycle to ensuring high quality and timely execution for final results delivery and business generation

NPI pipeline development
61
Identify potential NPI opportunities from customer interactions, with the ability to provide conceptual design and recommendations.
61
Collect VOC and specify customer application and specification needs, draft Product Requirement Document (PRD) for new product development
61
Coordinates technical communications and activities with customers, ensure aligned development targets and solutions in between TE and customer
61
Support product qualifications, ensure product samples, supporting design, and verification activities
61
Track development progress, work closely with engineering teams to insure that they are meeting the customers’ needs
61
Provide technical marketing support to new product launch and introduction; ensuring high quality content, with effective technical data support.

Support existing business
61
Support existing applications and products including application evaluation, after-sale technical consulting, etc.
61
Develop a full technical introduction of focus products, industries, and applications.
61
Drive customer issue resolution. Determine best course of action to solve technical problem, in required timeline
61
Manage post-acquisition technical integration of M&A relating to application engineering.

Support product roadmap and strategy
61
Understand the market and leading customers’ technology, strategic direction, trends and unmeet needs. Summarize and share the findings to PM and Engineering teams for future roadmap
61
Defines and maintain a clear customer focus and pipeline aligned to Product Management strategy