-Ensure compliance with the directives and regulations that apply in the company as set/defined by the management; -Be responsible for the daily management of the attributed account portfolio, incl. assigned general cargo or project shipments; -Steer and engage in Operation & Execution (from A to Z), providing high quality customer service, daily operations & documentation service to clients which are in line with the defined policy and SOP; -Ensure operational quality in line with the defined/agreed standards; -Identify, explore and realize cost-saving opportunities in order to increase yield under consideration of maintaining operational quality; -Ensure TMS system be maintained timely and accurately according to the defined working instruction and SOPs; -Draft, update & implement SOP / Working Instructions relative to attributed business; -Provide scheduled and timely reports for transport execution progress to clients, overseas offices and management team; -Supervise cargo operations, cargo inspection and site survey; -Optimize procurement and enhance value-added service procurement strategies (under consideration of vendor management principles); -Optimize vendor management; -Maintain clear and regular communications with project team and/or BD team on issues affecting the sales performance and transport execution; -Identify operational and sales synergies amongst Shanghai branch territory by maintaining close communication and collaboration with the teams and internal/external clients; -In coordination with Accounting to control AP & AR for allocated business; -Suggest corrective measure, where necessary, to management team for timely implementation; -Other duties in line with current position to be assigned by management
Qualifications and Skills Required:
-Deep knowledge of the international transportation and logistics industry, especially in seafreight export and import; -Good knowledge and understanding of customer requirements; -Good knowledge and understanding of financials and impact on business -Good knowledge of IT systems and processes used in the transport sector -Solid communication skills – both written and spoken English & Chinese -Result-oriented and driven to achieve goals and meet targets -A keen commercial awareness in consideration of increasing overall profitability -Ability to think tactically and strategically, with an analytical mindset -Deep knowledge of the financial & commercial contexts that the business exists within deugro; -Ability to create commitment and give directions as well as set and follow up clear objectives -Communicative and with good influencing skills, able to create trustful relations in spite of cultural differences and geographical distance -Good skill of Resources organization and optimization -Ability to organize own & follow up team’s work flow -Quality focus -Risk control focus -Continuous improving focus -Reasonable over time might be required during bidding & project execution -Team Spirit -Pro-active
