工作职责: 1. Client Liaison: Serve as the primary point of contact for the client, answering questions about company capabilities and ensuring client satisfaction throughout the project lifecycle to secure more business opportunities in the future. 2. Project Coordination: Coordinate all project activities from proposal to delivery, addressing client concerns about deliverables to ensure revenue recognition. 3. Meeting Coordination: Organize meetings, prepare agendas and minutes for clients, and timely follow-up on the action items identified during the meetings. 4. Timeline Management: Monitor project progress according to the Gantt Chart/timeline. 5. Scope Management: Keep track of work scope, liaising with technical leaders and the client to manage scope changes and issue change orders timely. 6. Client Participation: Drive client participation in project tasks, such as document review and knowledge transfer. 7. Problem-Solving and Escalation: Organize internal meetings to find solutions for project issues; escalate unresolved issues or collaboration problems to higher management levels. 8. Crisis Communication: Communicate effectively with the client, minimizing negative impact when unexpected issues arise. 9. Client Visits: Support or host client visits to the company. 任职资格: 1. Education and Experience: The candidate should have a Ph.D. or Master's degree in organic chemistry or a similar field. They should also have 3-5 years of experience in Contract Research Organizations (CRO), Contract Manufacturing Organizations (CMO), or in the pharmaceutical industry. 2. Training: The candidate should have received training in process development, analysis, Good Manufacturing Practices (GMP) regulations, and production. 3. Cross-Functional Experience: Preference for candidates with experience working across different functions or departments. 4. Communication Skills: The candidate should be excellent in presenting information and communicating in English. 5. Project Management Skills: The candidate should have demonstrated abilities in managing and coordinating projects. 6. Interpersonal Skills: The candidate should have good communication skills, be goal-oriented, and be a team player.
