1. Support sales team by completing orders, following payments, invoices and keeping customers informed. a. General (purchading from HQ) - Issue USD PI in HQ system - Issue RMB SQ (Sales Quotation) in GCM China system, send to customers then. Collect SQ signed back as well. - Follow up RMB remittance, deposit, and issue SO (Sales Order) in system - Follow up invoices (fapiao), send to customers then - Prepare and organize related inbound documents to finance team to ensure USD payment settling on time b. Trading business - Issue PO in system if supplier need with resepct to trading business - Prepare and organize related trading documents to finance team to ensure payment settling on time
2. Monitor and maintain orders on-hand updated a.Update OH ORDER excel file in a timely manner b.Monitor credit limitation of customers
3. Coordinate with technic team for puduct sample request and any technical documents/certificate requested by customers
4 Collaborate with related parties to understand business request, customer satification, and develop service improvement initiatives to serve their needs. 5. Other duties and tasks assigned by line manager and supply chain team
