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技术服务工程师
1.2-2万·13薪
人 · 本科 · 3年及以上工作经验 · 性别不限2024/12/11发布
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金都路4377弄88号

公司信息
普立万企业管理(上海)有限公司

外资(欧美)/5000-10000人

该公司所有职位
职位描述
MAIN DUTIES AND RESPONSIBILITIES
1、可以适应出差
2、简单英语听说读写能力
3、具有注塑挤出工艺相关工作经验
4、具备设备机械或电气工作经验
61 Machine Conversion to run liquid colorant effectively and efficiently to new injection or extrusion processes.
61 Conduct dosing conversions from old to new CMA dosing systems
61 Product Trials at customer site.
61 Manage product trials to gain technical or commercial approval at new customers or existing customers.
61 To support the introduction of any new dosing and packaging systems.
61 Training customer staff in best practice in CMA product, related equipment and dosing systems.
61 Process Consultation.
61 Trouble shooting of the customer process.
61 Conduct NCR investigations on formal customer complaints.
61 Resolving technical issues.
61 Regular communication with the Regional Account Managers.
61 Day to day direction & communication with the Technical Service Manager.
61 Use Technical Services Request System including customer trials, samples and all other work for customers.
61 Produce, analyse and plan from performance data.
New Customers
61 Apply the conditions of the trial as defined by Regional Account Manager.
61 Seek agreement of Regional Account Manager for any additional product trials.
61 Gain feedback from customer regarding let down, colour and adjust the trial as necessary.
61 Gain the customer’s agreement to the acceptability of the colour and let down.
61 Identify any reasons why the trial may not be successful.
61 Report the outcome of the trial to the Regional Account Manager, Commercial Manager and Technical Service Manager.
61 Clarify the extent of any technical problems and resolve by the most effective & economic method.
Existing Customers
61 Attend other customer meetings as agreed with Regional Account Manager.
61 Clarify the purpose of any customer visit with the Regional Account Manager before agreeing to the meeting.
61 Make annual service visits to pre-defined existing customers.
61 Conduct training sessions appropriate for existing customers.
61 In addition to the duties and responsibilities listed, you may be required to perform other duties assigned by your Line Manager.
61 This document is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your Contract of Employment.
CANDIDATE PROFILE
3. SKILLS / KNOWLEDGE / EXPERIENCE / LANGUAGES
Essential
61 ***
61 Fluent spoken and written English.
61 Previous experience in the plastics industry.
61 Previous engineering experience for 3-5 years.
61 Commercial knowledge and understanding
61 Ability to ‘trouble shoot’.
61 Able to travel at short notice.
61 Ability to work independently and using initiative.
61 Enthusiastic, supportive and a team player.
61 Pays close attention to detail.
61 Makes valuable contribution to personal and departmental targets.
61 Excellent attitude / consistently positive.
61 Reliable.
61 Ability to communicate clearly and concisely with both colleagues and customers.
61 Flexible and adaptable.
61 Self-discipline.
61 IT literate.
61 Strong organisational and project management skills in order to handle and track multiple projects.
61 Ability to review and analyse and take appropriate action.
61 Ability to conduct presentations and write reports
61 Ability to achieve results.
61 Ability to develop existing systems and introduce new alternatives.
61 Ability to train customers through clear explanations with patience and understanding.

Desired
61 Base in North China.
61 Previous electrical experience would be beneficial.
61 Previous experience of plastic processing, injection moulding or extrusion.
61 Knowledge and experience of polymer science.

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