Job Purpose:
Oversee and execute the implementation plan for delivering technical support to marketing and sales teams, customers, operations, and innovation activities in product application development. Provide value-added services to enhance customer experience as part of Commercial & Innovation Excellence. Strengthen the organization's competitive position by working collaboratively with customers to co-create innovative product solutions.
Key Roles & Responsibilities:
1. Product Application Development
a. Oversee the entire application development process, from initial concept to final product launch.
b. Create and optimize chemical formulations that meet customer needs and regulatory requirements.
c. Design and execute experiments to test product performance and ensure reliability in various applications
2. Market Research and Analysis
a. Staying informed about the latest advancements in specialty chemical technologies, market demands, and industry trend. Responsible for leading and directing the team to stays innovative and ensures that the team can deliver innovative and efficient solutions to customers.
b. Evaluate the performance of products in real-world applications and gather feedback for continuous improvement.
c. Identify shortcomings in current R&D processes and procedures, methodologies and tools from own discipline and suggest improvement
3. Cross-Functional Collaboration
a. Collaborate with research and development teams to ensure alignment between product development and market demands.
b. Support sales and marketing teams by providing technical expertise and insights on product applications.
4. Technical Support and Training
a. Assist customers with technical inquiries related to product applications, troubleshooting, and optimization.
b. Develop and deliver training programs for customers and internal teams on product usage and applications.
5. Regulatory Compliance
a. Stay informed about relevant regulations and ensure that all products meet safety, environmental, and quality standards.
b. Create and maintain technical documentation, including safety data sheets (SDS) and product specifications.
6. Project Management
a. Oversee project timelines, budgets, and resources to ensure successful completion of development projects.
b. Monitor project progress and communicate updates to stakeholders, addressing any challenges that arise.
Qualifications:
- Min. 5 years of application development experience
- Expereince from developing fomulations in the areas of cosmetic, or lubricant or water-based resin
- Experience of supporting sales or customers on new product development
- Creative thinking and with open mindset
- Well organized, initiative and a Team Player
- Fluent English