工作职责 Job Description:

Develop and deliver different training topics to our retail store teams, including classroom training and in-store training.

针对零售团队的人员开发并实施不同主题的培训，包括课堂培训和实地培训；

Understand RIOTLILY culture and transfer into understandable contents to support retail team for culture cultivation.

理解RIOTLILY 品牌文化，并且可以将其转化为落地化运用的内容，帮助零售团队向客人传递品牌文化输出；

Proactively collect product training feedbacks and continually improve the contents to fulfill audience and business needs.

主动收集培训反馈并持续性优化内容，确保满足员工与商业需求；

Ensure consistent level of customer experience of all our store teams.

确保所有级别门店客户体验的一致性；

Give coaching session base on the observation of customer experience during store visit.

基于店铺走访的客户体验观察给与辅导性支持；

Build-up retail store staff learning journey （E-learning platform）and continually evolve the process and content under an agile business environment.

优化零售员工培训旅程 （ E学堂 ），并持续在灵活多变的业务环境下不断发展流程和内容;



任职要求 Requirements：

2-3 years of relevant experience in Retail Training, fashion or beauty background will be a plus.

2-3 年的零售培训相关经验，有服装或美妆行业背景的优先；

Course design experience or strong project management experience.

课程设计开发经验或很强的项目管理经验；

An entrepreneurial spirit who expects the unexpected and takes calculated risks to deliver results.

具备企业家精神，能够预估未知风险，并从不确定的风险中驱动结果；

Strong understanding of needs and challenges in our industry and of customer experience trends.

了解行业和消费者体验趋势的需求和挑战；

Proactive with a diligent, organized and reliable working method as well as high attention to detail.

积极主动，勤奋，有组织，可靠的工作方法，并高度关注细节；