About the job We are an innovative global healthcare company with a focus on immunology that extends to innovation in diabetes and transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. With a focus on immunology that extends to innovation in diabetes and transplant medicines, we pursue progress to make a real impact on millions of patients around the world. The Medical Science Liaison (MSL) manager is a field-facing role whose main objectives are to: Supervise the identification and prioritization of KOLs within the region and the development of individualized engagement plans for the MSLs Support MSLs in engaging KOLs and provide additional assistance in field Attend KOL engagement events with MSLs. Monitor, track and report team performance to Medical Liaison head Coach MSLs on KOL engagement and communication, and tactical plan development Provide regular and timely feedback to the Medical Liaisons Be the trusted scientific partner to key external experts by conducting timely, appropriate and frequent scientific exchanges to enhance the understanding of the scientific and medical value of our products Maintain effective and appropriate communication and collaboration among internal stakeholders (Medical Affairs colleagues, Medical Information and Commercial Operations) while maintaining full compliance with relevant company, industry, legal and regulatory requirements Demonstrate operational understanding and risk management by ensuring excellence in execution within the boundaries of all governance processes About you
Education: Master degree or above in medical science; clinical experience preferred Expertise or education in project and team management preferred. Experience & knowledge: 3+ years of industry experience in medical affairs, preferably in field-based functions 3+ years in management positions, preferably supervising field-based personnel Experience managing, coaching, & developing small teams Core competencies: Leadership Capable of managing a team of MLs Strong coaching skills Able to conduct detailed performance assessments of team. KOL Engagement and Management Able to coach MLs on how to identify and develop robust KOL engagement plans Ability to allocate resources according to Medical and Therapeutic Area priorities Strong cross-functional collaboration skills and solid understanding of key interaction points between Marketing, Sales, Key Accounts and Medical Liaison team Capable of monitoring, tracking and reviewing performance to ensure quarterly and annual performance targets are achieved Capable of engaging with academic, clinical and other thought leaders Clinical skills Understanding of disease X and therapy class Y Insights on the major global trials & scientific findings in disease area as well as implications Other Skills Strong communication and presentation skills in English Negotiation and scientific dialogue skills
