岗位职责: Main Tasks:- - As main customer contact responsible and accountable for managing day-to-day order enquiries and all order-related activities; guarantee a seamless order-flow. Being responsible for order acceptance, check, entry and validation incl. delivery note creation, shipment monitoring and posting VAT according to agreed customer-specifics needs. - Responsible for daily order collection and order check. - Responsible for material availability check and order confirmation incl. active feedback to customers in the event of deviations. Perform on time and accurate Advanced Shipping Notification, providing relevant information for the dispatch process and if applicable provide shipping documents (e.g. specific labels). - Clarification or initiation of the clarification of order blocks; deep understanding of existing BASF guidelines (credit blocks, dunning, Export restrictions, etc). - Returns processing and if necessary, credit/ debit note creation under consideration of local finance processes. - Manage the consignment inventory and follow established processes/ controls to ensure the highest level of delivery performance and minimized costs (Aged Stock monitoring, write-off process, annual counting, physical stock taking.) - Work closely with other teams, especially Planning, Sales & Engineering / Inner Sales, TM / Export & Customs to ensure efficient processes and work procedures. (eg support Inner Sales team in terms of Credit Management, Billing and Accounts Receivable.) - Contribute to further development of Supply Chain / Customer Service Organization in China, Cellasto A/P. Be open to order process improvement. (eg auto-order process) 任职要求: Main Requirements:- - Possesses at least a Bachelor's Degree or above in International Trade, Logistics, Supply Chain or equivalent. - At least 3 years of relevant experience, automotive industry background preferred. - General order processing knowhow & familiar with international trading. - Advanced skills in MS Office applications & SD module in SAP. - Good command in both oral and written English. - Good communication skills, team player.
